Michelle.Potgieter

Ms

Member since Feb 2024

  • South Africa
  • Customer Support
  • Proposals:0
  • Ongoing project:0
  • Complete project:0

Dynamic and empathetic Executive Assistant with experience supporting individuals with ADHD, providing impeccable organizational and administrative assistance. Adept at managing schedules, coordinating meetings, and implementing systems for enhanced productivity. Strong communication skills and a proactive approach in overcoming challenges. As a Social Media Marketing Consultant, demonstrated success in outbound sales, effective communication of product features, and meeting sales targets.

Versatile Front of House Manager, Waiter, and Bartender at Buccaneer’s, Shelly Beach, KZN. Excelled in staff management, training, stock control, and customer service. Hands-on approach during busy periods and adept at maintaining positive customer relationships. Subsequently, took on roles at Panarotti’s and Clear Water Spur, showcasing adaptability and strong customer service skills.

Previous experience as a Call Center Consultant at The Unlimited involved sales calls, customer satisfaction inquiries, and data entry. Exhibited excellent communication skills and achieved sales targets consistently.

Education:

  • Bachelor of Education – Foundation Phase from UNISA, with an average yearly pass mark of 74.5%.
  • National Senior Certificate from Kuswag School, Amanzimtoti, with subjects including English, Afrikaans, Geography, Biology, Mathematics Literacy, Computer Literacy, and Life Orientation.

Skills:

  • Proficient in planning and organizing, driven by results.
  • Strong communication skills – listening, speaking, and writing – with an assertive yet empathetic approach.
  • Tech-savvy, familiar with Zoom, Microsoft Teams, Microsoft Office, CANVA, and Google Suites.
  • Leadership skills, teamwork, and goal-driven mentality.
  • Exceptional multitasking and fast-learning abilities.
  • Information evaluation, problem-solving, and critical thinking skills.

Projects:

  • Ongoing volunteering supporting a local business with admin tasks, acting as a virtual assistant, and proofreading documents.
  • Volunteering at UNISA from 2019 to 2023, providing support to students and offering moral support.
  • Current volunteering involves rescuing and nurturing garden birds.

Languages:
Fluent in English and Afrikaans.

Personal:
A dedicated mom to an autistic individual, passionate about indoor gardening, and an avid reader across various genres.

There is no projects

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